1. Introduction

Rejected (pb) ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, including our website and AI-powered SMS cart recovery platform.

2. Information We Collect

2.1 Information You Provide

Contact information (name, email address, phone number)
Business information (company name, Shopify store details)
Payment information (processed through secure third-party payment processors)
Messages and communications sent through our contact forms

2.2 Information We Collect Automatically

Usage data and analytics (page views, interactions, device information)
Cookies and similar tracking technologies
IP address and browser information
Abandoned cart data from your Shopify store (with your authorization)

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send SMS messages to recover abandoned carts (on behalf of your business)
Respond to your inquiries and provide customer support
Send you technical notices, updates, and promotional communications
Monitor and analyze usage patterns and trends
Detect, prevent, and address technical issues and security threats

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, SMS delivery, analytics)
Shopify Integration: With Shopify to access abandoned cart data and send SMS messages through your account
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

Access and receive a copy of your personal data
Rectify inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict processing of your data
Data portability
Opt-out of marketing communications

To exercise these rights, please contact us using the information provided in the Contact section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact form on the homepage or by emailing us at the address provided in your account.